Refund Policy & FAQ's

How long do I have access to the course after purchasing?

You have unlimited access!

Can I get a refund? What is your refund policy?

We offer a 100% refund policy, no questions asked for the lifetime of your purchase. It really is that simple. We believe in our product and we believe in keeping our customers 100% satisfied. Want a refund the same day? No problem! Want a refund in 60 days? No problem! We have you covered!

Can I view the course more than once?

Yes! This course is designed as a “work at your own pace” course therefore all of the content is available as soon as you purchase and for as long as you need it! You have unlimited access and can view the course as many times as you'd like!

What supplies are required?

A list of recommended supplies is covered in the course!

Are there any supplies provided?

No, what you are purchasing is pre-recorded video lessons! Each section is broken down into manageable video lessons so you can easily look back and review sections if needed.

Do I need to know how to draw to take this class?

No drawing experience necessary. Joy will show you how to paint everything that is covered in your course.

Can I download the course?

The lessons are viewed via our online portal. Downloading of the course is not available due to internet piracy. We hope you understand this is the only way to protect the course from being resold.

How do I change my password?

Once you have accessed your account using the provided username and password you may change your password by selecting the profile icon in the top right (This looks like the outline of a person) then selecting settings. Scroll down to the section labeled “Password”, here you enter the current password and then the new password twice. Select “Save” at the bottom right hand corner.